FAQ

What are your store hours?
Monday-Saturday  10am-6pm


Closed Sundays


What’s your return policy?
All purchases are final sale. Once an item sells the money is available immediately for our consignors to cash out.


When do you take in consignment? 
We take in consignment for current consignors for Clothing & Accessories Mon-Sat 10-6pm, Home Decor Mon-Sat 10-2pm. New Consignors Welcome Wed & Sat 12-4pm, Furniture send pictures for approval to: backontheracks@yahoo.com


How do I know my items are on the floor?
Each consignor is given their very own account number. The items are put into inventory and you can request an inventory list at anytime.  Items priced $49.99 and under (excluding furniture), cannot be picked after the 45 day consignment period, they will be automatically donated if they do not sell.


How long should I wait to check my account?
You can check your account any time! We recommend waiting at least 2 weeks after dropping off to give your items time to sell. However, you are more than welcome to call at any time to check if items have sold. 732-272-1416


How many items can I drop off?
(Existing Consignors Only ) We are  Drop & Go, you can bring up to 2- 13 gallon garbage bags per day. We will process your items the following day. Any items that we accept will go into your account. Home Decor is accepted Mon-Sat between the hours of 10-2 you can bring in 15 items or less we look at home decor on the spot and give you back what are customers are not purchasing

Do you send checks?
Yes, checks are able to be issued.  When requesting a check, make sure your address is up to date in our system. Just stop by or give us a call Mon-Sat 10-6pm 732 272 1416 ext: consignment

Where do I drop off?
Just go to the back our building, look for the Consignor drop off door.


Where do I pick up my money?
All cash payouts are done at our processing area where you drop off in the back of the building.


How do I go about consigning furniture? Small home decor?
For any Furniture (couches, tables, dressers etc.), you must send in a picture to our email: backontheracks@yahoo.com, for approval. For home decor items you’re able to bring in 15 items or less per week (Mon-Sat 10-2)  we go through and give you back what our customers are not purchasing.


Do you guys offer pick up?
We do offer pick up for furniture items only.  There is a pick fee depending on location.


What is the consignment period?
Our consignment period is 45 days. 

What is the pay cut?
The consignor receives 40% of the price. 

Consignment Seasons:

Spring: February - March bring lightweight sweaters, long sleeve tops, and light colors.

Summer: April - May bring short sleeve tops, shorts, sleeveless tops, and sandals.

Fall: August - September bring long sleeve tops, light sweaters, denim jackets, and lightweight. 

Winter: October, November, December, January bring in heavy sweaters, coats, jackets and boots.

 

Seasonal Home Decor Items:

Valentines Day Decor: December 15th-January 1st

St.Patricks Day Decor: January15th-February 1st

Easter Decor: February 2nd-February 16th

Fourth of July Decor: May 5th-May 20th

Halloween Decor: September 1st-September 15th

Thanksgiving Decor: September 25th-October 10th

Christmas Decor: October 25th-November 10th

What items do you not accept on consignment?
We are a women's, men's, children's, and home goods consignment store. We do not accept:

Clothing Home goods
  • Men’s button ups

  • Real Fur

  • Children’s clothing over size 8

  • Anything that is stained, tarnished, overly worn, or anything with an odor. 

  • Evening wear and formal wear. This includes business suits, dress pants, gowns, button-up shirts, and wedding attire. 

  • Any styles that have not been purchased within the last two years. 

  • Scarves, gloves, hats, glasses, and non name brand sunglasses.

  • Vintage items

  • Lingerie & bathing suits

  • Plain, solid color shirts and camisoles 

  • Children’s used toys or play items

  • Bottoms are generally not a good seller, and our staff tends to be very picky on accepting them 

    • Dishes, glasses, or serving sets/place settings

    • No brass or silver items

    • Cooking ware, silverware, hardware, glassware, stemware or china

    • Items smaller than your hand

    • Linens and fabrics

    • Electronics, appliances, instruments, sporting goods

    • Toys/dolls

    • Unframed art

    • Out of season items

    • Anything in poor condition

    • Sofa-beds, armories, entertainment units, china cabinets

    • Black lacquer/Formica furniture

    • Dated decor

    • Lamps without shades

    • Tables without chairs